Service Providers

Manage My 498 ID

Service providers and Schools and Libraries Program applicants can edit their payment and contact information at any time by revising their FCC Form 498 (Service Provider and Billed Entity Identification Number and General Contact Information Form) and submitting the form to USAC in E-File.

USAC strongly encourages all companies and organizations to review their FCC Form 498 data on an annual basis, and revise as necessary.

When are Revisions Required?

Service providers and applicants that have a 498 ID must file a revision to the FCC Form 498 when any of the following changes occur:

  • Contact person (for programs, remittance, General Contact, or Company Officer)
  • Address (for programs, the General Contact, or Company Officer)
  • Banking and remittance information on file
  • Change to how remittance statements are received
  • Change to a Tax ID, DUNS Number, CORES ID, business structure, or business type
  • Merger or consolidation of one 498 ID into another

How to Make Revisions

Service Providers: To begin your revision, log in to E-File. From the Information Center page, click on the button ‘498 ID Activity’ for the 498 ID you wish to update. Select the section you wish to update and follow the online instructions to complete.

Watch this short video showing the online revision process.

Schools and Library applicants: To revise your 498 ID, navigate to the EPC log in page.

Please refer to the EPC User Guide for detailed instructions on how to manage your 498 ID.

What to Expect After Filing

If the General Contact makes the revision to the FCC Form 498 in E-File, the Company Officer will receive an email alerting them to the changes and the requirement for certification. The Company Officer has 14 days to certify the form. Upon Company Officer certification, the revisions will be saved in E-File and USAC will be notified to review the submission.

USAC will not accept any revised FCC Forms 498 unless it is certified by a Company Officer.

If your revision required submittal of supporting documentation, such as banking verification documents, processing time can be anywhere from seven to 10 business days. USAC will not review the form if this documentation has not been received.

Be sure to allow this amount of time to elapse before contacting the Customer Operations team with questions about your submission.

Can USAC reject an FCC Form 498?

USAC is required to reject an FCC Form 498 with missing or incomplete information or incorrect bank account information.

When USAC rejects a submission, the General Contact listed on the FCC Form 498 will receive an email that explains the reason why. USAC will ask the General Contact to resubmit the entire form with corrections.

Deactivate a 498 ID

Any company change, such as a company sale, company no longer in business or ending participation in all universal service programs requires a deactivation of the 498 ID. This process is started by logging in to E-File. Watch this short video showing the online deactivation process.