Rural Health Care

2/7/2019Newsletter for February 2019


FY2019 Filing Window Open Now!

The initial filing window period for FY2019 is February 1 – May 31, 2019. This means that you must submit your funding requests (FCC Forms 462 or 466) before 11:59 p.m. ET May 31, 2019 for consideration. Any funding requests submitted after this time will not be considered. We highly encourage you to submit your funding requests as soon as possible.

Prepare to submit your FY2019 Funding Request with these resources:

Submit Eligibility and FY2019 Request for Services Forms Now!

Applicants applying for funding for FY2019 who are going through the competitive bidding process can submit their FCC Forms 460 and 461 (HCF Program) and FCC Form 465 (Telecom Program) now! Prepare to submit your forms with these resources:

Eligibility

Request for Services

FCC Form 461 Rollover for FY2019

This year’s rollover functionality is a courtesy extended to HCF applicants who completed the Request for Services or FCC Form 461 process in FY2018 and would like to use the FY2018 approved FCC Form 461 in FY2019. Those requesting the FY2018 FCC Form 461 rollover functionality must meet the following requirements:

  • The FCC Form 461 must have been submitted for FY2018, and previously reviewed and approved by RHC in FY2018.
  • The FY2018 FCC Form 461 and/or competitive bidding process must have complied with the FCC’s competitive bidding rules.

Applicants requesting the FCC Form 461 rollover understand that their FY2019 FCC Form 462 may be denied if the FY2018 FCC Form 461 and/or competitive bidding process is found to have been in violation of the competitive bidding rules.

The rollover process will only be applied to the FCC Form 461, not the FCC Form 462. Applicants must still submit a FY2019 FCC Form 462 if they wish to apply for HCF Program funding in FY2019.

How to submit your FCC Form 461 rollover request:

  • Send email to: RHC-Assist@usac.org 
  • Subject line of email: FCC Form 461 Rollover Request App #
  • Include within the email body: HCP #, FCC Form 461 application #
  • Once emailed, the rollover request may take 5-8 business days to review and process.
  • If approved, your request will be confirmed via email from an RHC staff member.
 
 

FY2018 and FY2017 Information

Update on FY2018

RHC has begun issuing decisions on FY2018 funding requests, and will continue to do so on a rolling basis. RHC will communicate any updates via the email addresses the applicant has submitted in My Portal. Due to demand for RHC Program funds, there will not be a second filing window period for FY2018. The RHC Program will not accept additional funding requests (FCC Forms 462 or 466) for FY2018. All qualifying single year funding requests with no upfront costs will be fully funded for FY2018 with no proration. 

 
 

Important Reminders

Register for RHC 102 - Wednesday, February 20 at 2:00 p.m. ET

Are you or a colleague interested in learning more about the RHC Program application process? On February 20, 2019 at 2:00 p.m. ET, we will be hosting a webinar called “RHC 102: Participating in the RHC Program.” This webinar will cover the best practices for submitting forms and tips for the FY2019 filing window. Register today! You can watch the pre-cursor, “RHC 101: An Introduction to the Rural Health Care Program” webinar here. 

What to Do if You Receive an Information Request

FCC Forms submitted with incomplete or missing documentation will not be reviewed, and RHC reviewers will reach out to all account holders (the primary and all secondary and tertiary account holders associated with that HCP) with a request for additional information (“Information Request”). Information Requests are sent to collect any missing documentation, address deficiencies, or to ask clarifying questions about the FCC Form. If you receive an Information Request, you must respond to it within 14 calendar days. Once you respond, the RHC reviewers will work with you, to the extent they can, to ensure that they have all the necessary documentation to complete their review. Failure to respond within the 14 calendar day timeframe will result in an automatic denial, so be sure to meet that deadline.

LOA/TPAs Must Be Up to Date

In order to be considered eligible for funding in FY2019, Letters of Agency (LOA) and Third Party Authorizations (TPA) must be up to date through FY2019, at a minimum. Be especially mindful if you are an HCP using a consultant, if you are a consortium project coordinator, or a consultant filing on behalf of a consortium. Before submitting a form, please check to ensure your authorization documents are up to date. FCC Forms 462 and 466 submitted with expired LOAs or TPAs will result in applicants receiving Information Requests.


2/1/2019FY2019 Filing Window Open Now!


The initial filing window period for FY2019 is February 1 – May 31, 2019. This means that you must submit your funding requests (FCC Forms 462 or 466) before 11:59 p.m. ET May 31, 2019 for consideration. Any funding requests submitted after this time will not be considered. We highly encourage you to submit your funding requests as soon as possible.

Prepare to submit your FY2019 Funding Request with these resources:

=         January 2019 Funding Request Best Practices Webinar and slides

=         Funding Request Summary

=         FY2019 Recommended Submission Dates

=         Information for FY2018 and FY2019 Applicants

=         Urban and Rural Rate Guide

1/18/2019Watch the Funding Request Best Practices Webinar Now!


On January 16, the RHC Program team hosted a Funding Request Best Practices webinar. This webinar covered how to submit the FCC Forms 462 and 466 in My Portal as well as some helpful tips for FY2019. Watch the webinar and download the slides here!

1/15/2019My Portal Outage Due to System Maintenance Tuesday, January 22


Rural Health Care's My Portal will be unavailable from 7:00 - 7:30 a.m. on tuesday, January 22, 2019 due to system maintenance. Online forms will not be accessible for health care providers or service providers. We apologize for any inconvenience.

1/3/2019Newsletter for January 2019


FY2019 Filing Window Opens February 1, 2019

The initial filing window period for FY2019 is February 1 – May 31, 2019. This means that you must submit your funding requests (FCC Forms 462 or 466) between February 1 and 11:59 p.m. ET May 31, 2019 for funding consideration. We highly encourage you to submit your funding requests as early as possible in the filing window period. You can begin the application process and submit all other application forms for FY2019 (FCC Forms 460, 461, or 465) before February 1.

If the total amount of qualifying funding requests received during the initial filing window period for FY2019 does not exceed available RHC Program funding, we will determine if there will be additional filing windows.

Prepare to submit your funding request by attending the Funding Request Best Practices Webinar! This webinar will go through both the FCC Form 462 and 466 in My Portal and cover important tips for submitting a compliant funding request by the initial filing window close on May 31, 2019. Register here

Submit FY2019 Request for Services Forms Now!

Applicants applying for funding for FY2019 who are going through the competitive bidding process can submit their FCC Form 461 (HCF Program) and FCC Form 465 (Telecom Program) now! The first day to submit these forms was January 1, 2019-- six months before the start of the funding year, which begins July 1, 2019.

Prepare to submit your Request for Services Form with the following resources:

 

FCC Form 461 Rollover for FY2019

This year’s rollover functionality is a courtesy extended to HCF applicants who completed the Request for Services or FCC Form 461 process in FY2018 and would like to use the FY2018 approved FCC Form 461 in FY2019. Those requesting the FY2018 FCC Form 461 rollover functionality must meet the following requirements:

  • The FCC Form 461 must have been submitted for FY2018, and previously reviewed and approved by RHC in FY2018.
  • The FY2018 FCC Form 461 and/or competitive bidding process must have complied with the FCC’s competitive bidding rules.

Applicants requesting the FCC Form 461 rollover understand that their FY2019 FCC Form 462 may be denied if the FY2018 FCC Form 461 and/or competitive bidding process is found to have been in violation of the competitive bidding rules.

The rollover process will only be applied to the FCC Form 461, not the FCC Form 462. Applicants must still submit a FY2019 FCC Form 462 if they wish to apply for HCF Program funding in FY2019.

How to submit your FCC Form 461 rollover request:

  • Send email to: RHC-Assist@usac.org 
  • Subject line of email: FCC Form 461 Rollover Request App #
  • Include within the email body: HCP #, FCC Form 461 application #
  • Once emailed, the rollover request may take 5-8 business days to review and process.

If approved, your request will be confirmed via email from an RHC staff member.

FY2018 and FY2017 Information

 

Update on FY2018

RHC has begun issuing decisions on FY2018 funding requests, and will continue to do so on a rolling basis. RHC will communicate any updates via the email addresses the applicant has submitted in My Portal. Due to demand for RHC Program funds, there will not be a second filing window period for FY2018. The RHC Program will not accept additional funding requests (FCC Forms 462 or 466) for FY2018. All qualifying single year funding requests with no upfront costs will be fully funded for FY2018 with no proration. 

FY2017 FCC Forms

My Portal continues to accept Telecommunications (Telecom) Program FCC Form 467 (Connection Certification Form) and Healthcare Connect Fund (HCF) Program FCC Form 463 (Invoice and Request for Disbursement Form) for applicants approved for funding in FY2017. 

 

Important Reminders

 

Register for RHC 101 - Wednesday, February 20 at 2:00 p.m. ET

Are you or a colleague interested in learning more about the RHC Program? On February 20, 2019, we will be hosting a webinar for beginners called “RHC Program 101: An Introduction to the RHC Program.” This webinar will cover the basics of the program including eligibility requirements and how to get started. Register today!

Watch the RHC Program Eligibility Best Practices Webinar

On November 29, 2018, the RHC Program Team hosted an RHC Program Eligibility webinar. This webinar covered best practices for submitting the first form in the RHC Program process: the FCC Form 460 (HCF Program) and the FCC Form 465 (Telecom Program). If you are a new applicant ready to get started, watch the recording and download the slides here!

What to Do if You Receive an Information Request

FCC Forms submitted with incomplete or missing documentation will not be reviewed, and RHC reviewers will reach out to all account holders (the primary and all secondary and tertiary account holders associated with that HCP) with a request for additional information (“Information Request”). Information Requests are sent to collect any missing documentation, address deficiencies, or to ask clarifying questions about the FCC Form. If you receive an Information Request, you must respond to it within 14 calendar days. Once you respond, the RHC reviewers will work with you, to the extent they can, to ensure that they have all the necessary documentation to complete their review. Failure to respond within the 14 calendar day timeframe will result in an automatic denial, so be sure to meet that deadline.

LOA/TPAs Must Be Up to Date

In order to be considered eligible for funding in FY2018, Letters of Agency (LOA) and Third Party Authorizations (TPA) must be up to date through FY2018, at a minimum. Be especially mindful if you are an HCP using a consultant, a consortium leader, or a consultant filing on behalf of a consortium leader. Before submitting a form, please check to ensure your authorization documents are up to date. FCC Forms 462 and 466 submitted with expired LOAs or TPAs will result in applicants receiving Information Requests.

 

For more information about submitting LOAs, please see the submission guide

1/3/2019Submit FY2019 Request for Services Now!


Applicants applying for funding for FY2019 who are going through the competitive bidding process can submit their FCC Form 461 (HCF Program) and FCC Form 465 (Telecom Program) now! The first day to submit these forms was January 1, 2019-- six months before the start of the funding year, which begins July 1, 2019.

Prepare to submit your Request for Services Form with the following resources:

12/10/2018My Portal Outage Due to System Maintenance Wednesday, December 12


Rural Health Care's My Portal will be unavailable from 7:00 a.m. to 9:00 a.m. on Wednesday, December 12, 2018 due to system maintenance. Online forms will not be accessible for health care providers or service providers. We apologize for any inconvenience.

12/7/2018Newsletter for December 2018


FY2019 Filing Window Dates Announced!

The initial filing window period for FY2019 is February 1 – May 31, 2019. This means that you must submit your funding requests (FCC Forms 462 and/or 466) between February 1 and 11:59 p.m. ET May 31, 2019 for funding consideration. We highly encourage you to submit your funding requests as early as possible in the filing window period. You can begin the application process and submit all other application forms for FY2019 (FCC Forms 460, 461, or 465) before February 1.

If the total amount of qualifying funding requests received during the initial filing window period for FY2019 does not exceed available RHC Program funding, we will determine if there will be additional filing windows.

Update on FY2018

RHC has begun issuing decisions on FY2018 funding requests, and will continue to do so on a rolling basis. RHC will communicate any updates via the email addresses the applicant has submitted in My Portal. Due to demand for RHC Program funds, there will not be a second filing window period for FY2018. The RHC Program will not accept additional funding requests (FCC Forms 462 or 466) for FY2018. All qualifying single year funding requests with no upfront costs will be fully funded for FY2018 with no proration.

My Portal continues to accept Telecom Program FCC Form 467 (Connection Certification Form) and Healthcare Connect Fund (HCF) Program FCC Form 463 (Invoice and Request for Disbursement Form) for applicants approved for funding in FY2017. 

HCF Program Invoicing Deadline Approaching

Please keep in mind that 11:59 p.m. ET December 31, 2018 is the last day to submit the FCC Form 463 to USAC if you had a funding commitment end date of June 30, 2018. Don't know when your HCF Program invoicing deadline is? Use the look-up tool on our website! Download the Invoicing Deadline Spreadsheet.

Watch the latest HCF Program Invoicing Webinar! This webinar covered how to submit the FCC Form 463 for healthcare providers (HCPs) and service providers. Watch the webinar and download the slides here. Watch our step-by-step invoicing guide video series. These videos go over the submission process of the FCC Form 463, and we highly recommend viewing them if you are submitting your FCC Form 463 for the first time or just simply need a refresher in anticipation of an upcoming deadline: Individual HCPs, Consortia.

FCC Form 461 Rollover for FY2019

This year’s rollover functionality is a courtesy extended to HCF applicants who completed the Request for Services or FCC Form 461 process in FY2018 and would like to use the FY2018 approved FCC Form 461 in FY2019.

 

Those requesting the FY2018 FCC Form 461 rollover functionality must meet the following requirements:

  • The FCC Form 461 must have been submitted for FY2018, and previously reviewed and approved by RHC in FY2018.
  • The FY2018 FCC Form 461 and/or competitive bidding process must have complied with competitive bidding rules.

Applicants requesting the FCC Form 461 rollover understand that their FY2019 FCC Form 462 may be denied if the FY2018 FCC Form 461 and/or competitive bidding process is found to have been in violation of competitive bidding rules.

The rollover process will only be applied to the FCC Form 461, and not the FCC Form 462. Applicants must still submit a FY2019 FCC Form 462 if they wish to apply for HCF Program funding in FY2019.

How to submit your FCC Form 461 rollover request:

  • Send email to: RHC-Assist@usac.org 
  • Subject line of email: FCC Form 461 Rollover Request App #
  • Include within the email body: HCP #, FCC Form 461 application #
  • Once emailed, the rollover request may take 5-8 business days to review and process.
  • If approved, your request will be confirmed via email from an RHC staff member.

Upcoming My Portal Updates for FY2017 Invoices (HCF Program)

A mid-December deployment will show true-up payments* in the “FCC Form 463” tab for HCPs and the “USAC Review” tab for service providers. For HCPs, true-up payments are indicated by an invoice number starting with “2017” with the date they were distributed in the “Last Edited” column. For service providers, the true-up invoice number begins with “2017” and in the “Vendor/Applicant Invoice Number” column, any true-up payments will read “True up + the original vendor invoice number.” For screenshots and a verbal explanation, please watch our FY2017 Invoicing Best Practices webinar.

*True-up payments were off- cycle payments issued when the FCC released their most recent RHC Program Order raising the cap for FY2017, which fully funded all previously pro-rated qualifying funding requests. The true-up payments covered the difference between payments already made and the adjusted amounts without the proration. True-up payments only applied to applicants who received a commitment for FY2017.

PQA Requests for Information Are Going Out

The 2018 Payment Quality Assurance (PQA) assessment program is underway. PQA is a program that assesses RHC Program payments made on invoices submitted during the past 12 months to verify that the payments were properly made – in other words, that all program rules were followed correctly when the payment was authorized and disbursed.

For disbursements made each month, a certain number of payments will be chosen, and applicants will be asked to provide specific documentation – for example, customer bills that support invoices submitted to USAC to verify that those payments were made correctly. It is important that you maintain proper documentation in order to be able to respond correctly and completely to PQA requests.

The email notifying applicants whose payments have been selected for PQA were sent in December from the domain name usac.i-sight.com. Please check your email and respond promptly if you receive an email request from USAC's PQA Program. Also check your spam folder or junk email folder to see if it contains an email from this domain. This will help expedite your review.

  • Do not hesitate to contact your reviewer if you have questions. Contact information is provided in the email.
  • Also, contact your PQA reviewer if you are unable to respond by the deadline. 

 

Winter Training Series Dates Announced!

We highly recommend attending our upcoming online training series, specifically designed to prepare applicants for the FY2019 filing window. These trainings are filled with resources, useful information, best practices, what to expect from the USAC review process and more! Attending these trainings is the best way to prepare for the FY2019 filing window.

 

  • Request for Services Webinar: Wednesday December 12, 2018 at 2 p.m. ET. Get ready for the start of the FY2019 filing window period by joining our Request for Services Best Practices webinar. We will focus on the FCC Forms 461 and 465 process and participants will be able to ask questions: Register here.   
  • Funding Request Webinar: Date January 16, 2019 at 2:00 p.m. ET Join us to prepare for FY2019. This webinar will focus on the FCC Forms 462 and 466: Register here.

 

Important Reminders

Program Eligibility Best Practices Webinar

On November 29, 2018, the RHC Program Team hosted an RHC Program Eligibility webinar. This webinar covered best practices for submitting the first form in the RHC Program process: the FCC Form 460 (for the HCF Program) and the FCC Form 465 (for the Telecom Program). The webinar recording and slides will be posted to our Online Learning Library soon!

Watch RHC 101

On September 26, 2018 the RHC Program Team hosted RHC 101: An Introduction to the RHC Program webinar. This webinar covered the basics of the program including eligibility requirements and how to get started. Were you unable to make it? The recording and slides are posted on our website here.

What to Do if You Receive an Information Request

Applicants must upload all required documentation with the submission of their FCC Forms 462 or 466. FCC Forms submitted with incomplete or missing documentation will not be reviewed, and RHC reviewers will reach out to all account holders (the primary and all secondary and tertiary account holders associated with that HCP) with a request for additional information (“Information Request”). Information Requests are sent to collect any missing documentation, address deficiencies, or to ask clarifying questions about the FCC Form. If you receive an Information Request, you must respond to it within 14 calendar days. Once you respond, the RHC reviewers will work with you, to the extent they can, to ensure that they have all the necessary documentation to complete their review. Failure to respond within the 14 calendar day timeframe will result in an automatic denial, so be sure to meet that deadline! 

LOA/TPAs Must Be Up to Date

In order to be considered eligible for funding in FY2018, Letters of Agency (LOA) and Third Party Authorizations (TPA) must be up to date through a minimum of FY2018. Be especially mindful if you are an HCP using a consultant, a consortium leader, or a consultant filing on behalf of a consortium leader. Before submitting a form, please check to ensure your authorization documents are up to date.

FCC Forms 462 and 466 submitted with expired LOAs or TPAs will result in applicants receiving Information Requests.

For more information about submitting LOAs, please see the submission guide

12/3/2018PQA Requests for Information Are Going Out


The 2018 Payment Quality Assurance (PQA) assessment program is underway. PQA is a program that assesses RHC Program payments made on invoices submitted during the past 12 months to verify that the payments were properly made – in other words, that all program rules were followed correctly when the payment was authorized and disbursed.

For disbursements made each month, a certain number of payments will be chosen, and applicants will be asked to provide specific documentation – for example, customer bills that support invoices submitted to USAC – to verify that those payments were made correctly. It is important that you maintain proper documentation in order to be able to respond correctly and completely to PQA requests.

The email request notifying applicants whose payments have been selected for PQA are being sent in December from the domain name usac.i-sight.com. Please check your email and respond promptly if you receive an email from USAC's PQA Program. Also check your spam folder or junk email folder to see if it contains an email from this domain. This will help expedite your review.

  • Do not hesitate to contact your reviewer if you have questions. Contact information is provided in the email.
  • Also, contact your PQA reviewer if you are unable to respond by the deadline.  

11/14/2018Register for the RHC Program Winter Training Series!


Over the next few months, the RHC Program will host a series of webinars in preparation for FY2019. These comprehensive webinars will cover the application process from start to finish and include eligibility, request for services, and funding request best practices. Whether you are a new applicant or just need a refresher on the forms, these webinars are the best way to prepare for the upcoming funding year!

 

November 29 2:00 p.m. ET – RHC Program Eligibility Best Practices Webinar – Register here!

December 12 2:00 p.m. ET – RHC Program Request for Services Best Practices Webinar – Register here!

January 16 2:00 p.m. ET -- RHC Program Funding Request Best Practices Webinar – Register here!


After the discussion of the agenda items, RHC Program staff will accept questions from the audience. Participants are encouraged to submit questions in advance using the webinar registration form.

Can't attend the live webinars? All webinar recordings will be made available on our website in the Online Learning Library.


11/9/2018My Portal Outage Due to System Maintenance Thursday, November 29


Rural Health Care's My Portal will be unavailable from 8:00 p.m. to 10:00 p.m. on Thursday, November 29, 2018 due to system maintenance. Online forms will not be accessible for health care providers or service providers. We apologize for any inconvenience.

11/1/2018Newsletter for November 2018


No Additional Filing Window Periods for FY2018

Due to demand for RHC Program funds, there will not be a second filing window period for FY2018. The RHC Program will not accept additional funding requests (FCC Forms 462 or 466) for FY2018. All qualifying single year funding requests with no upfront costs will be fully funded for FY2018 with no proration. Please keep in mind that FY2018 funding requests are still in review and commitment decisions have not yet been released. RHC will communicate any updates via the email addresses the applicant has submitted in My Portal.

 

My Portal continues to accept Telecom Program FCC Form 467 (Connection Certification Form) and Healthcare Connect Fund (HCF) Program FCC Form 463 (Invoice and Request for Disbursement Form) for applicants approved for funding in FY2017. 

HCF Program Invoicing Deadline Approaching

Please keep in mind that 11:59 p.m. ET December 31, 2018 is the last day to submit the FCC Form 463 to USAC if you had a funding commitment end date of June 30, 2018.

Don't know when your HCF Program invoicing deadline is? Use the look-up tool on our website! Download the Invoicing Deadline Spreadsheet.

Register for the Invoicing Best Practices Webinar on November 15! This webinar will cover how to submit the FCC Form 463 for healthcare providers (HCPs) and service providers. It contains helpful tips, best practices, what to expect from the USAC review process, and more!

Watch our step-by-step invoicing guide video series. These videos go over the submission process of the FCC Form 463, and we highly recommend viewing them if you are submitting your FCC Form 463 for the first time or just simply need a refresher in anticipation of an upcoming deadline: Individual HCPs, Consortia

Winter Training Series Dates Announced!

?We highly recommend attending our upcoming online training series, specifically designed to prepare applicants for the FY2019 filing window. These trainings are filled with resources, useful information, best practices, what to expect from the USAC review process and more! Attending these trainings is the best way to prepare for the FY2019 filing window.

  • Eligibility Webinar: Thursday November 29, 2018 at 2 p.m. ET. Ready to apply to the RHC Program? Join our Eligibility Best Practices webinar to learn how to submit the first form in the application process, the FCC Form 460 or 465. Register here.
  • Request for Services Webinar: Wednesday December 12, 2018 at 2 p.m. ET. Get ready for the start of the FY2019 filing window period by joining our Request for Services Best Practices webinar. We will focus on the FCC Forms 461 and 465 process and participants will be able to ask questions: Register here.   

RHC Program Funding Cap Order

On June 25, 2018, the FCC issued an Order that adopted rules to: (1) increase the annual RHC Program funding cap to $571 million and apply it to FY2017; (2) annually adjust the RHC Program funding cap for inflation, beginning with FY2018; and (3) establish a process to carry-forward unused funds from past funding years for use in future funding years. The rules became effective upon publication of the Order in the Federal Register on June 29, 2018.

Watch the 2018 RHC Program Funding Cap Order Information Webinar and download the FAQ Sheet.

What this means for FY2017: Due to the increase in the RHC Program funding cap for FY2017, all previously approved FY2017 funding requests will receive 100% of their approved funding amount. The proration that was previously applied to FY2017 funding commitments has been removed, and revised Funding Commitment Letters (FCLs) have been issued via email. If you have not received your revised FY2017 FCL or have questions about it, please contact RHC-Assist@usac.org.

Please log in to My Portal and make sure you are up to date with your FY2017 invoices. If you have questions about the invoicing process, please look at our program invoicing pages for additional information: HCF Invoicing Page and Telecom Invoicing Page.

What this means for FY2018: As noted in the FCC’s 2018 RHC Program Funding Cap Order, the RHC Program funding cap for FY2018 will be $581 million, adjusted for inflation. As a reminder, the FY2018 filing window closed on Friday, June 29, 2018. Applicants are currently unable to submit funding requests for FY2018.

Revised FY2017 HCP Support Schedules (HSS) Distributed

HCPs and service providers in the Telecom Program were emailed revised FY2017 HCP Support Schedules, which now reflect the 100% support amount (no proration).

Access Your Revised FY2017 FCL in My Portal

The Revised FY2017 Funding Commitment Letters (FCLs) you received via email are now also available in My Portal. Download the How to Find Your FCL in My Portal Tip Sheet for more information on accessing your FCL.

 

Important Reminders for FY2018

Watch RHC 101

On September 26, the RHC Program Team hosted RHC 101: An Introduction to the RHC Program webinar. This webinar covered the basics of the program including eligibility requirements and how to get started. Were you unable to make it? The recording and slides are posted on our website here.

What to Do if You Receive an Information Request

Applicants must upload all required documentation with the submission of their FCC Forms 462 or 466. FCC Forms submitted with incomplete or missing documentation will not be reviewed, and RHC reviewers will reach out to all account holders (the primary and all secondary and tertiary account holders associated with that HCP) with a request for additional information (“Information Request”). Information Requests are sent to collect any missing documentation, address deficiencies, or to ask clarifying questions about the FCC Form. If you receive an Information Request, you must respond to it within 14 calendar days. Once you respond, the RHC reviewers will work with you, to the extent they can, to ensure that they have all the necessary documentation to complete their review. Failure to respond within the 14 calendar day timeframe will result in an automatic denial, so be sure to meet that deadline! 

LOA/TPAs Must Be Up to Date

In order to be considered eligible for funding in FY2018, Letters of Agency (LOA) and Third Party Authorizations (TPA) must be up to date through a minimum of FY2018. Be especially mindful if you are an HCP using a consultant, a consortium leader, or a consultant filing on behalf of a consortium leader. Before submitting a form, please check to ensure your authorization documents are up to date.

FCC Forms 462 and 466 submitted with expired LOAs or TPAs will result in applicants receiving Information Requests.

For more information about submitting LOAs, please see the submission guide

11/1/2018Register for the HCF Program Invoicing Webinar November 15!


Register for the Invoicing Best Practices Webinar on November 15! This webinar will cover how to submit the FCC Form 463 for healthcare providers (HCPs) and service providers. It contains helpful tips, best practices, what to expect from the USAC review process, and more!